* Most of the items are factory overruns so SOME may have faint scratches, marks or are slightly chipped, IF INDICATED. Otherwise our ceramics are of good quality and are imported kitchen labels sold at  much lower prices.

* We adhere to the no return, no exchange policy. It is non-refundable as soon as you finalize your order as we try to handpick everything for you which may take us from minutes to hours.

* For provincial deliveries or items below P1000, we will ship it to you through Aboitiz 2GO. Though I have yet to encounter it, as stated by any courier, there is always the risk of shipping.
Shipping charges may vary by weight. We require full payment (plus shipping charges) upon shipping. We will text you the tracking number asap. Please allow 4-6 days for provincial delivery.

* For P1000 or more purchases, we prefer that we have it delivered within Makati CBD or The Fort area or you may pick it up in our showroom in QC. It guarantees the safety of your order as well as save you from additional shipping costs.

* All items are subject to availability. It usually solds out in 2 weeks to a month.
You may also request for a similar product or ask about the new items that we have yet to upload in our website.

* We are bank & paypal verified.
To ensure safe and easier transactions, payment mode is cash on delivery or thru BPI or globe g-cash.

* Pretty Barn is not liable for any mistake made by the customer.

Enjoy shopping !

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